Voice Of Customers Results

Section A: MIDI Pedalboards (Rating: 3,4) 




Highlights: our MIDI pedalboards are appreciated thanks to the AGO/BDO standards compliance and thanks to the wide range of supported functionalitites.This kind of instruments seems to be hardly present in local markets, so most of you need to buy them abroad.
Section B: MIDI Convertion Kit (Rating: 4,0) 




Highlights: our MIDI convertion kit (Midi Scanner + Midi Input boards) received really good feedbacks. You sent us nice suggestions to make it even more suitable for any kind of applications, and we are going to release an improved version of our kit in the next weeks. Thank you!
Section C: WiMi Wireless MIDI (Rating: 3,7) 




Highlights: even if most of you doesn't need to setup your play site very often, wireless solutions are attractive for you. Nowadays, the wireless technology is really strong and reliable, widely used in many applications (PC, mobile phones, cameras, ...). We offer an easy solution to replace old MIDI cables, and we hope you enjoy it!
Section D: Advertisement (Rating: 2,8) 




Highlights: our website and products seem to be not well advertised. This is a bad point for us, obviously. We are planning partnerships with important websites and forums for musicians, and a new form of distributed advertisement. We hope this will help you to find us.
Section E: Technical support (Rating: 4,2) 




Highlights: we received your compliments for the quality of our sales/technical support. Thank you! Our current average answer time is about 30 hours, but our target is to halve it, in order to guarantee you an answer in 16 hours.